No Returns or Exchanges on Shipped Items: Once an item has been shipped, all sales are final. We do not offer returns or exchanges on any shipped items.

In-Person Exchanges: Limited exchanges are available at events or on-location sales. If you purchased an item in person, you can request an exchange at the next event or on-site location (subject to availability and the item’s condition).

Third-Party Sales: We are not responsible for returns or exchanges on purchases made through third-party platforms, including but not limited to Amazon, Beatport, or clothing merchandise from BigCartel VOD Productions Shop. For returns or exchanges of those items, please contact the respective seller directly for their policies.

Ko-Fi Shop: For purchases made through the Ko-Fi shop, Ko-Fi Shop, all sales are final unless otherwise specified. Digital items, downloads, and exclusive content offered on Ko-Fi are non-refundable.

Digital Shop: For digital products purchased via the VODProductions Digital Shop, Digital Shop, all sales are final. Digital items such as MP3s, beats, and other downloadable content are non-refundable.